Manufacturer Doggo Bike systematizes its sales processes with Cone CRM
Designed by dog-loving Canadians, Doggo Bike offers bike carts and strollers for dogs. The fast-growing company sells its products in 80 outlets across Canada, and is preparing for launch in the U.S. and European markets.
The Problem
As a young, fast-growing company in Canada, Doggo Bike needed to move away from Excel files to structure its international expansion phase.
Founder, Arthur Verol, wanted to structure sales processes with a local, reliable, and robust tool to support its rapid expansion into new markets.
Challenges of Excel-based sales management:
Complex information handling with lots of room for error
Inefficient management of sales activities, with many non-value-add activities
No possibility to automate functions and optimize sales staffs use of time
No integration with QuickBooks
"Thanks to Cone, we have automated our processes. Every dollar paid to an employee is used for a call with a customer, while Cone takes care of all the non-value-added tasks."
Key Achievements
Doggo Bike has significantly increased the speed, efficiency, and reliability of its sales processes:
Structuring, automation and standardization of sales processes.
Optimized sales reps’ daily activities as manual reporting and Excel file manipulations are no longer required.
Every dollar paid to an employee being is used towards a sales goal.
Automated processes, integrated reports and web forms enabled rapid customer insight and targeting with personalized interactions:
Rapid identification of high-potential prospects, enabling immediate action to close sales fast.
Precise socio-economic and demographic information to better target customers and their future needs (new product development).
Mr. Verol would like to emphasize the ease of working with the Cone team; a Canadian team, with a human approach.
How can Cone help you build stronger relationships with your customers?
Never miss another follow-up. Automate manual tasks. Focus your efforts in the right place, at the right time.
Request a DemoRelated case studies
DURASEC
SYMBIOSE VINS
GROUPE BEAUCAGE
.png)